Shipping Policy

At Shibahue, we are dedicated to delivering your order quickly, safely, and reliably. Please read our shipping policy for important details regarding processing and delivery.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive an email confirmation with tracking information once your order has been shipped.

During peak seasons, processing may take slightly longer.

2. Shipping Rates & Delivery Times

We offer both standard and express shipping options:

Standard Shipping: 7–15 business days (depending on destination).

Express Shipping: 3–7 business days (additional fees apply).

Delivery times may vary due to customs delays, weather conditions, or carrier issues.

3. International Shipping

We proudly ship worldwide.

International orders may be subject to customs duties, taxes, or import fees determined by your local government. These charges are the responsibility of the customer.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order directly on our website under “Track Your Order” or through the carrier’s website.

5. Lost or Delayed Packages

While we do our best to ensure timely delivery, Shibahue is not responsible for delays caused by shipping carriers or customs.

If your package is lost in transit, please contact us at support@shibahue.com
, and we will work with the carrier to resolve the issue.

6. Incorrect Shipping Information

Please double-check your shipping details when placing an order. Shibahue is not responsible for packages delivered to the wrong address provided by the customer.

7. Split Shipments

If you ordered multiple items, they may be shipped separately to ensure faster delivery. You will receive tracking information for each shipment.

8. Contact Us

If you have questions regarding shipping or your order, please contact us:
📧 support@shibahue.com